Job Details

City:
Dhaka
Job Location:
Bangladesh
Contract Type:
Full time
Job category:
Maintenance / Repair

Company Details

Company industry:
Computer / IT
Company Type:
Employer (Private Sector)
No. of Employees:
501-1000

Preferred Candidate

Career level:
Manager (supervisor of staff)
Degree:
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

Language Skills

Job Description

  • Monitoring and maintenance of all PoP
  • Planning and Installation of new PoP
  • Managing Fiber Team and schedule task
  • Able to find out the root cause of OH fiber cable and lead a team
  • Maintain fiber dB loss issue
  • Daily coverage and update google map and core/splitter update
  • Work with OLT, ONU, Splitter, E-PON technologies, OTDR, Optical Power meter, Splicing machines
  • Regular team meeting and train technicians to perform better service
  • Coordinate with NOC, Customer Support, Marketing and accounts department to ensure quick service to new and existing client.
  • Communicate and maintain SLA with NTTN providers
  • Responsible to the implementation of support tools and resources to enhance the local and remote support capabilities.
  • Design and implement LAN and WAN solutions for the company network infrastructure as well as for deserving customers in a multi-vendor environment.
  • Develop proper strategy to retain customers by improving QOS, maintaining SLA with customer, reducing downtime and MTTR.
  • Provide professional guidance, assistance and supervise all kind of network troubleshooting and customer support activities to the fiber team.
  • Responsible to implement and maintain system documents and operational procedures.
  • Up to date all transmission and fiber team related document
  • Maintain all vehicle and vehicle related document, driver and vehicle tracking system.
  • Communicate with product vendor to arrange technical training session for concern department.

Position Requirements

Educational Requirements:

    B.Sc./ M.Sc. in EEE from any reputed university.

Experience Requirements:

  • At least 5 years
  • The applicants should have experience in the following area(s):Network Engineer/Network Administrator, Telecommunication Engineer
  • The applicants should have experience in the following business area(s):ISP, Telecommunication, Technical Infrastructure

Job Requirements:

  • Age 25 to 40 years
  • Only males are allowed to apply.
  • Working Experience with Over head/Underground fiber and FTTH Network Implemention is highly expected.
  • Should have ability to provide Technical Training to Fiber Team.
  • Should have ability to provide motivational counsealing to Fiber Team.
  • Team management capability is highly preferable.
  • Working ability under pressure

About the Company

Triangle Services Limited is an Internet Services Provider initiative of the Leased Optical Fibre Network across the city of Dhaka and Chittagong measuring about 300 Km of Underground and Own Optical Fibre Network in Bangladesh measuring about 10000 Km of Aerial. The company has been catering to the networking and Internet Bandwidth requirements of the domestic enterprise market. Triangle offers state-of-the-art Managed Network Services to enterprises across all verticals.
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