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Job Details

Job Location:
Contract Type:
Full time
Job category:

Company Details

Company industry:
No. of Employees:
More than 5000

Preferred Candidate

Career level:
Executive (VP, department head, etc.)
Bachelor's degree
Minimum years of experience:
More than 7 years

Professional Skills


Language Skills

Job Description

  • DOREEN, a well reputed & diversified business conglomerates in Doreen Hotel & Resorts, Real Estate & Holdings - Doreen Developments Ltd (DDL), Doreen Engineering & Constructions Ltd (DECL), Cement Manufacturing (Seven Horse Cement), Power Generation (Doreen Power), Garments & Textile and Capital Market Investment is looking for a dynamic professional for the position of General Manager for Doreen Hotel & Resorts Ltd. The talent we are looking for will be primarily responsible for:
  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance with Hotel operating controls, SOP's, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for Rooms, Food& Beverage, Admin & General, on target and accurate.
  • Prepare a monthly financial reporting for the owners.
  • Act as a final decision maker in hiring a key staffs.
  • Coordination with HOD's for the execution of all activities and functions.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to hotel team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations.
  • Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy

Position Requirements

Educational Requirements:

    Minimum Graduation Degree in any discipline from the recognized university

Experience Requirements:

  • At least 8 years

Job Requirements:

  • Ability to forecast market conditions and strategically develop a business plan accordingly.
  • Extremely strong operations or rooms division experience.
  • Sales experience desired.
  • Excellent communication skills-both written and verbal and computer literate.
  • Must be entrepreneurial and a self-starter that thrives on achieving exceptional results.
  • Must be independent in thinking.
  • Have exceptional leadership skills.
  • Technical expertise required and experience at being a Sales leader.
  • The ability to be a great leader and motivate a team.
  • A can-do, guest-pleasing attitude.
  • Ability to work a flexible schedule.
  • Proficiency with basic computer operations and office technology.

About the Company

About Doreen
A highly regarded Business Conglomerate in Bangladesh having major establishments in Cement Manufacturing (7 Horse Cement), Power Generation (Doreen Power), RMG & Textile (Doreen Garments, Doreen Apparels, Doreen Fashions, Doreen Attire, Doreen Washing Plant), Hotels & Resorts (4 Points by Sheraton), Real Estate (Doreen Developments Ltd) & Capital Market.
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