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Job Details

Job Location:
Contract Type:
Full time
Job category:

Company Details

Company industry:
Internet Services
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Career level:
Entry level
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

Graduate, Engineer

Language Skills

Job Description

Communicate with clients, create schedule, Visit clients end. CPE configuration and installation, Configure wireless router, establish new connection at clients end with proper responsibility and care. Provide Initial support to nurse a new client and troubleshoot any reported problem. Provide daily reports to the supervisor timely over phone and email. Must understand operating system architecture, troubleshooting tools, internet connectivity challenges and application internet service problem solving skills. Solve ticket and query according to the SLA. Firm grasp of how the web works, networking and software products.

Position Requirements

Educational Requirements:

    CSC, CSE, ETE from reputed University.

Experience Requirements:

  • 1 to 2 years

Job Requirements:

  • Only males are allowed to apply.
  • Candidate will get privilege if he has team lead experience with reporting skills in MS Office.
  • Ready to provide Technical Support .
  • Ready to visit Customer Premises for Support and Installation for Jr. Engineer job
  • Smiling, Proactive, Energetic, Flexible and Customer Satisfaction Focused.
  • Strong verbal and written communications skill.
  • Excellent reporting capability.

About the Company

Banglalion Communications Ltd (Banglalion) is leading provider of 4G Wireless Broadband in Bangladesh, bringing the community closer through continuous product innovation and supreme service excellence. Banglalion is using WiMAX technology at present and obtained nationwide license from BTRC to provide Broadband Wireless Access services. Banglalion license covers Data, Voice and Video to maintain market share through cutting edge, sophisticated technology and value added services. Banglalion covers 7 divisional headquarters and 38 major districts of Bangladesh and is expanding rapidly, making every next moment better for customers.
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