Will receive a formal training on answering all sorts of bank related questions
Act as the customer`s main point of contact to ensure that their queries, problems or issues are dealt with appropriately.
Ensure that customer information is maintained accurately in the customer database
Should have the capability to ensure quality customer service.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Be Responsible, Loyal, Proactive, and result Oriented
Should be enthusiastic about finance.